Seating Expert Returning customer? Log in:
User ID:
Password:
Call Us at 1-866-SEAT 123
You have 0 items in your quote.  View Quote  

Print Page | Send to a Friend | Bookmark


FAQs


How do I place my order?
First, select your items and submit your request for a quotation. SeatingExpert.com will send you a custom quote. After you receive the quote, choose the items you want to order. "Accept" as many as you need. This places your order at the prices in the quote. Step-by-step instructions:

  1. Browse and search our website. When you see something you might want, click "Add to quote". Keep shopping until your quote cart has all the items you want on the quote.
  2. Click "View Quote" in the upper-right corner of the window.
  3. Click "Request Quote" at the bottom of the item list. We will receive your request and prepare a custom quote. Soon, you will receive an email with a link to the quote.
  4. Click the link inside the email to see your quote.
  5. Make changes to the quote and request another quote, or click "Accept" - which places your new order. A User ID and Password will be assigned during checkout. When you have finished, you can log on to SeatingExpert.com at any time to check your order's status.
Return to top

Can I request fabric, vinyl or wood samples?
Yes we do offer free samples on request and will try to get them out to you as soon as possible.
Return to top

What is your policy on product samples?
We will charge for the item + delivery which will then go towards your order. If you end up ordering something different than the sample you requested - we will deduct it at the time you place your order. Return to top

Does your furniture require assembly?
All of our chairs, stools, booths etc. come fully assembled unless otherwise specified, except table bases where light assembly is required.
Return to top

Which payment methods do you accept?
We accept credit cards - American Express, Discover, MasterCard, and Visa as well as checks or money orders.
Return to top

Do you charge sales tax?
We charge sales tax in New Jersey only.
Return to top

What is your turnaround time?
We state the approximate ship date on each of our items. When you place your order with us you will receive confirmation with your expected ship date. If you need to have your order sooner, give us a call and we'll work with you.
Return to top

How will my order ship?
We work with a variety of freight carriers as well as UPS and try to get the best possible quote for you. All of our deliveries are outside deliveries - you have to be there to receive them.
Return to top

How much do you charge for shipping?
As we stated before we work with a variety of freight companies - where we get special discount rating (70% and above) - to get the best possible delivery quote for you.
Return to top

What do I need to do at the time of delivery?
Be sure to inspect merchandise for damage (damaged boxes) at the time of delivery. If you suspect damage you must note that on Bill of Lading otherwise we will not be responsible for damage. If you absolutely can't open boxes to check for damage - sign for concealed delivery. Also be sure to count the merchandise to check for items lost in transit - note on Bill of Lading.
Return to top

Do you provide a warranty on your furniture?
A manufacturers warranty is provided on all of our products. Check out item description for more information.
Return to top

Do you offer a return policy?
All of our items are custom made and as such we cannot accept returns. Be sure to check out color option as well as size before placing your order.
Return to top

Do you have a minimum order?
Yes we do have a 12 item and/or $1000 minimum.
Return to top

Do you sell residential?
No we do not sell to residential, we are geared for the commercial market only.
Return to top



Return to Help Center

Seating Expert | Restaurant Furniture | Chairs | Bar Stools | Booths | Lounge Furniture | Tables | Outdoor Patio
Church Seating| Cabinetry | Specials | Logo Seating
Finishes & Upholstery | Help Center | FAQs | Articles | Blog
Sitemap | Privacy Policy | How to Order | Shipping & Warranty | Return Policy
Terms of Service | Disclaimer | About Us | Contact Us

© 2017 SeatingExpert.com

Connect with us on Social Media Seating Expert

GSA Contract Holder Authorize.net PayPal